Your username may be the same as your email address, but if that doesn`t help, you`ll need to select “Forgot Username” and you`ll be prompted to enter personal information to access your account. If you still cannot access your account, please contact our UK call centre on 0370 900 0201 The lines are open Monday to Thursday from 8am to 8pm, Friday from 8am to 6pm and Saturday from 9am to 5pm. Call fees vary. We can record and monitor calls. If you are trying to reach My Insurer, you can either click on the “View my documents” link via the email we sent you, or go to www.insurancelandg.com where you need to log in or register as a new user. Your username may be the same as your email address, but if that doesn`t help, you`ll need to select “Forgot Username” and you`ll be prompted to enter personal information to access your account. Your username may be the same as your email address, but if that doesn`t help, you`ll need to select “Forgot Username” and follow the steps. If you have forgotten your password, please select the “Forgot your password?” link and follow these steps. If you do not remember your security question/catchy word, please contact Legal & General Customer Service on 0370 060 0014. The My Insurance portal is a safe place. Therefore, we need to verify that you are who you say you are, which is why we ask you to register and verify an account as a new user.
If you would like to sign up for My Insurance, you can also do so. When your online documents are ready for viewing, we will send you an email to let you know. The email contains a “View my documents” link. This link allows you to view your documents, but you`ll also see an option to log in if you`re already registered, or you can create a new account. It is a secure online portal where you can view and download your home insurance policy documents anytime, anywhere. The protection of your personal data is very important to us at Legal & General. For this reason, we take precautions to ensure how we collect, use, store and share your information. Unfortunately, we do not offer this service online, so you will need to contact us. Please call us on 0370 060 0227. You must complete our My Account registration process to view your documents online. You will find your insurance number at the top of your confirmation email. Create your username and password.
We`ll send you an activation code and you`re good to go. When you sign up for My Insurance, you must be the primary policyholder. If you are a co-policyholder, the system does not recognize your data. Please ensure that you use a valid email address to ensure you receive our email updates, document updates and your renewal invitation. Fast, convenient and safe. View and manage your policies at home or on the go. If you have received a login email without an account, you can access the service included in your single email you received or you can contact us on 0370 900 0201. To register, select “Create Account” in your confirmation email or you can now sign up for My Insurance. Installation takes about 10 minutes. customerservice.gi@landg.com or call us on 0370 900 0201.
To register, select “Create Account” in your confirmation email or you can now register for My Account. Installation takes 10 minutes. You must be the primary policyholder to register, the address to which your policy relates, and your policy number (these can be found in your confirmation email). You must be the primary policyholder to register, you will need the address to which your policy relates and your policy number (this can be found in your confirmation email). If you still cannot access your accounts, please call 0370 060 0227. All household insurance policy documents are now accessible through the My Insurance portal. If you have already used My Account, please register here to continue to access your household insurance policy documents online. Please note that you can only view your household products on My Insurance, your other legal and general products can still be viewed via My Account. Yes. All your documents are saved as PDF documents and opened in Adobe Reader, where you can print them or save them to your computer. Make sure you have your customer reference number handy.
Legal & General, L&G, L&G – EVERY DAY MATTERS and the Legal & General logo are registered trademarks of Legal & General Group PLC and are used by Fairmead Insurance Limited under license. Legal & General Group PLC accepts no responsibility for Fairmead Insurance Limited products or the maintenance of such products. This policy is underwritten by Fairmead Insurance Limited, a member of Liverpool Victoria General Insurance Group. Fairmead Insurance Limited is not a member of the Legal & General group of companies. The My Insurance portal has been available for a few years to view home insurance policy documents and, therefore, you may have already registered on our portal to view your insurance documents. If you are already registered, you can log in via My Insurance or if you have forgotten your password, you can reset it. Once you have purchased your policy, we will notify you by email when your documents can be viewed online via My Account. You can register using the link in your activation email while waiting for your documents to be available. Once you have purchased your policy, we will notify you by email when your documents are available online via My Insurance. Go to My Insurance, where you can log in with the email address and password you set up when you signed up. It`s a secure online portal where you can view and download your home insurance documents anytime, anywhere.
You must complete our My Insurance registration process to view your documents online. Step One: Sign up and check your contact information. Use the “View My Documents” link in the email and sign up for My Insurance with the policyholder`s primary contact information and correspondence address. When sending emails, you should not provide personal, financial, or banking information, as this method is not a secure way to provide information. Please note that for security reasons, we can only respond to your email if your email address is included in our records. If you do not remember your security question/catchy word, please contact our customer service on 0370 060 0227. If you continue to see error messages when using My Insurance, please call our team on 0370 900 0201. Once connected, your documents are ready and waiting to be viewed and downloaded by you. If you have chosen to receive your documents by mail, it may take up to 5 days for your package to arrive, for online documents, it may take up to 3 days to receive your email.
Step Three: Activate your account. In the confirmation email, click the Activate my insurance link and log in with the email address and password you set up during registration. Get instant answers to your login requests via the Help button and virtual assistant at the bottom of the login screen. When logging in: Make sure you enter your email address and password exactly as you did when you registered, e.g. username01, as our system is case sensitive. Fairmead Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 202050 for financial services. Registered in England and Wales under number 00423930. Registered office: 57 Ladymead, Guildford, Surrey, GU1 1DB. If you are unable to access your documents, please contact us by email at the following address: During verification: Make sure you have clicked on the “Activate my insurance” link for My Insurance in your “My Insurance – Account created” email that we sent you. If you are visually impaired and would like documents in Braille, large print, tape or CD, please call us on 0370 060 0227.
Our FAQs should help you access your insurance documents through My Insurance. Please select the “Forgot your password?” link, you will then be asked to enter your “User ID” and complete the captcha information (captcha is so we know you are not a robot). You will then be asked to answer a few security questions. Here are the answers you gave when you first logged into our original online portal, which is used by our home insurance clients under the name My Account. If you do not remember your security question/catchy word, please contact Legal & General Customer Service on 0370 060 0014. The lines are open Monday to Thursday from 8 a.m. to 8 p.m., Friday from 8 a.m. to 6 p.m. and Saturday from 9 a.m.
to 5 p.m. Call fees vary. Legal & General may record and monitor calls. We ask for a few details about yourself, including your postal code. Step Two: Verify your email address. Once you have successfully signed up for a My Insurance account, you will receive a second email for verification. The lines are open: 8am – 8pm Monday to Thursday8am – 6pm FridaySaturday and Sunday closedWe are closed on public holidays.